Privacy Policy

This privacy policy (“Policy”) describes how the personal information (“Personal Information”) you may provide in the “FoodOnTruck” Application (“Web Application” or “Service”) and any of its related products and services (collectively, “Services”) is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you (“User”, “you” or “your”). By accessing and using the Application and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automated Collection for FoodOnTruck

When you use the app, our servers automatically collect data from your device. This includes things like your Facebook ID, tokens, device IP address and location, device name and version, operating system type and version, what you search for in the app, and the times and dates you access it. We use this data only to identify potential abuse and to gather statistics about how the app is used. This information is not linked to any specific user.

Gathering of personal data

You can use the app and its services without sharing any personal information. However, to access certain features, you may need to provide some personal details (like your name and email address). We collect and store any information you provide when creating an account, making a purchase, or filling out forms in the app. This may include personal details (name, country), contact information (email, address), account details (username, user ID, password), payment information (credit card, bank details), geolocation data and any other materials you submit (articles, images, feedback). We collect this information directly from you and also from other sources like public databases, social media, third-party providers, and marketing partners. This might include demographic information (age, gender), device info (IP address, location), and online behavior data (social media usage, page views, search results). You can choose not to provide personal information, but this might limit your access to some features. If you have any questions about what information is required, please contact us.

Using and managing collected information

To provide you with our app and services, or to meet legal requirements, we need to collect and use certain personal information. If you don't provide this information, we might not be able to offer you the requested products or services. We use the information we collect for various purposes, including: creating and managing user accounts, fulfilling orders, delivering products or services, improving our offerings, sending administrative information, marketing, responding to inquiries and support requests, requesting feedback, improving user experience, posting customer testimonials, delivering targeted ads, administering prize draws and competitions, enforcing terms and policies, protecting against abuse, responding to legal requests, and operating the app and services. The way we process your personal information depends on how you use the app, your location, and if one of the following applies: (i) you have given consent for specific purposes (except in cases under India's Digital Personal Data Protection Act (DPDPA) of 2023 laws); (ii) the information is needed to fulfill an agreement with you; (iii) processing is necessary to comply with legal obligations; (iv) processing is for a task in the public interest or official authority; (v) processing is for our legitimate interests or those of a third party. In some cases, we can process your information until you opt out, without needing consent or another legal basis. We can clarify the specific legal basis for processing your information, including whether it is a legal or contractual requirement.